Join our Community of Care Coalition

We recognize the myriad challenges facing the healthcare industry and as your Medicare Innovation Network-Quality Improvement Organization (QIN-QIO), are prepared to help you address some of these challenges. Our experienced team of quality improvement associates can help. Working together we will improve your processes and build a strong network of providers and community-based organizations that will enhance the health of the community you serve, while achieving your organizational goals.

Our Approach

We connect health care providers from across the care continuum with community-based organizations, identify community-specific needs and opportunities, share best practices, and support interventions that enhance the overall health of your community.

Together, we will focus on improving access to behavioral health services, decreasing opioid use, reducing harm from adverse drug events and healthcare acquired infections, supporting prevention and management of chronic disease and improving care transitions to reduce unnecessary hospital utilization. We'll explore opportunities to enhance patient and family engagement, better leverage health information technology, reduce health inequities, and address social determinants of health.

We will work with you to implement evidence-based interventions and best practices that target your specific needs and identify measurement strategies that are feasible and allow you to track improvement in your organization and community.

In addition, as a member our Community of Care Coalition, your team will have access to all of our network resources, including education from recognized experts, access to our extensive resource library which includes the latest evidence-based tools, and the ability to participate in smaller peer-sharing and affinity-based learning groups via our ECHO platform.

Benefits for your organization

  • Improve patient experience, care, and outcomes
  • Promote patient and family engagement in care
  • Enhance safety culture through enhanced teamwork and communication
  • Foster community partnerships to address social determinants of health
  • Align with other important initiatives (e.g. quality reporting and payment programs)
  • Connect with other providers (peers and high performers) across 11 states and the District of Columbia
  • Earn distinction being engaged in a nationally recognized quality improvement effort


Leadership commitment to
  • Prioritize transitions of care
  • Identify an internal cross-functional team
  • Ensure organizational adherence to requirements
  • Sign Participation Agreement
Organizational requirements
  • Perform root cause analysis
  • Implement evidence-based and best practice interventions
  • Collect and submit data
  • Sign a Community of Care Coalition Charter
  • Participate in QIN hosted educational sessions

We're here to help you improve your care and delivery systems, enhance outcomes, and support your organization goals. Complete the following Participation Agreement to participate in our Community of Care Coalition.

Participation Agreement

Our organization agrees to work with the IPRO Quality Innovation Network-Quality Improvement Organization (QIN-QIO) as part of the five-year Centers for Medicare & Medicaid Services Community of Care Coalition Initiative from November 2019 through November 2024.

By signing this Participation Agreement, I assert that I have read and understand the expectations outlined above and have the authority to represent the organization delineated below. Thus, the facility agrees to partner with the IPRO QIN-QIO and meet the following expectations:

  • Engage in a Community of Care Coalition
  • Implement organizational and community-based quality improvement
  • Submit and share patient-level data as requested to IPRO QIN-QIO for analysis, reporting and evaluating QI implementation to support collaborative efforts.
    • We understand that data or information related to IPRO QIN-QIO's quality improvement project that may implicitly or explicitly identify another participant will be not be disclosed.
    • We authorize IPRO to share all provider and de-identified patient-level data with CMS or its authorized contractors for quality improvement evaluation purposes.
    • We authorize IPRO to release the name of our organization as a participant to other affiliated providers (e.g., corporate senior leaders) and to other affiliated participants in the quality improvement program.
  • Participate in community collaborative sessions, webinars, peer-sharing call and affinity-learning groups, as appropriate
  • Share and spread best practices with support from the IPRO QIN-QIO
Provider Name: 
CCN # if applicable: 
Chief Executive Officer Name: 
Email Address: 
Phone Number: 
Point of Contact Name: 
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By entering this information and clicking on the Submit button below you are confirming
by electronic signature your organization's commitment to this Participation Agreement

The Centers for Medicare and Medicaid Services (CMS) contracts with Quality Improvement Networks-Quality Improvement Organizations (QIN-QIOs) to perform core functions relating to quality improvement including, but not limited to, technical assistance, data collection and analysis, quality review studies and stakeholder engagement activities. Applicable statutory and regulatory authorities for the QIO program are codified in Sections 1151-1160 of the Social Security Act (42 USC §§ 1320c-1320c12) and Title 42 of the Code of Federal Regulations.

Under contract to CMS, IPRO serves as the QIN-QIO for the New England states, New York, New Jersey, Ohio, Delaware, Maryland, and the District of Columbia. In this capacity, we are committed to protecting the data collected from your facility for healthcare quality improvement projects. The quality improvement projects that we will work on with your facility are "quality review studies," defined in 42 CFR Section 480.101(b) as "assessment[s], conducted by or for a QIO, of a patient care problem for the purpose of improving patient care through peer analysis, intervention, resolution of the problem and follow-up." Federal regulations, in 42 CFR Section 480.140, mandate confidentiality protections for individual patients, practitioners and institutions that participate in such studies. Accordingly, IPRO QIN-QIO cannot and will not disclose data about participants in a quality review study to any party other than CMS and/or its authorized contractors.

This material was prepared by the IPRO QIN-QIO, a partnership of Healthcentric Advisors, Qlarant and IPRO, serving as the Medicare Quality Innovation Network-Quality Improvement Organization for the New England states, NY, NJ, OH, DE, MD, and the District of Columbia; under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents do not necessarily reflect CMS policy. 12SOW.IPRO.QIN.T2.AA.2019.2.Rev.111819